Pro Parts Inc. Privacy Policy

At propartsinc.com, we deeply value your trust and understand the importance of safeguarding your personal information. This privacy policy is crafted to elucidate the data we may collect, how we utilize this data, and the choices you have regarding its use and retention.

User Privacy Rights

As a user, you possess the right to be informed about the categories of personal information collected by propartsinc.com. You also have the right to request disclosure of the information gathered about you by propartsinc.com. To make such a request, please submit a Verifiable Consumer Request. We will diligently adhere to legal directives in responding to your request.

Data Collection

We gather customer information as necessary to provide services, manage our operations, and fulfill your orders. This includes tracking deliveries, returns, delivering newsletters, monitoring consumer preferences, and sharing merchandise offers. When you purchase a product or subscribe to our services, we may request details such as your name, address, phone number, email address, and credit card information. Additionally, our web server automatically collects information about your site visit, such as your browser type, viewed pages, and visit timestamp, from the device used to access propartsinc.com.

Upon receiving a verifiable consumer request, we will provide specific pieces of personal information we have collected about you. You can access, update, or delete your personal information submitted to the website by making a verifiable consumer request through our contact points listed at the bottom of this privacy statement. We will respond within a reasonable timeframe, not exceeding 45 days.

Tracking Technologies

We utilize technologies like cookies and session recording, among others, in conjunction with our marketing partners, affiliates, analytics, and online customer support providers. These technologies help us analyze trends, administer the site, improve user experience, and gather demographic information about our user base. You have control over cookie usage at the browser level. Rejecting cookies may limit some site features. We also employ session recording technologies to enhance the user experience and for analytics purposes.

Analytics / Log Files

We automatically collect and store certain information, such as IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp, and clickstream data in log files. This data helps us improve services, marketing, analytics, and site functionality.

Behavioral Targeting / Re-Targeting

We collaborate with third parties to display ads on our site and manage advertising on other platforms. These third parties may employ technologies like cookies to gather information about your online activities for interest-based advertising. You can opt-out of this by clicking here, although you will still receive generic ads.

Use of Information

The information you provide enables us to process orders, provide requested services, confirm and track orders, and inform you of new products, events, and offers. We do not sell your personal information. It is solely used for administering services, managing your account, and authorized transactions. You may receive periodic mailings from us, but you can opt out by contacting us through the provided contact points.

In certain circumstances, we may disclose personal data in response to lawful requests by public authorities, or when required by law to protect our rights or comply with legal proceedings. If propartsinc.com undergoes a merger, acquisition, or sale, you will be informed of any changes in ownership or data usage.

Service Providers

Third parties assist us in credit card processing, order shipping, consumer feedback, quality assurance, and Live Chat. They receive necessary personal information only for the intended service and are prohibited from using it for other purposes.

Email

We do not share your email address with other organizations. We may use it for business purposes, including order confirmation, providing newsletters, and customer service. You can opt out of receiving emails by contacting us.

External Links propartsinc.com may contain links to non-affiliated websites. We are not responsible for their privacy practices or content. Please review their privacy statements before providing information.

Testimonials

With your consent, we may display personal testimonials on our site along with your name. You can update or delete your testimonial by contacting us at [email protected]

Social Media Widgets

Our site includes Social Media Features that may collect data like IP addresses and set cookies to function. Interactions with these features are subject to the privacy policies of the companies providing them.

Data Retention

We retain your information as long as your account is active or required for legal obligations. You can request the cessation of data usage by contacting us.

Security Practices

We employ secure server connections for internet transactions and SSL Encryption for secure transmissions of sensitive information. While we follow security standards, no method is entirely foolproof. For security queries, contact us at [email protected]

Non-Discrimination

propartsinc.com does not discriminate against consumers who exercise their rights under our Privacy Policy. We treat all customers equally, regardless of whether they have exercised these rights.

If we alter our privacy policy, we will post the changes on our site, the home page, and other relevant locations. We reserve the right to modify this policy, so please review it periodically. Material changes will be notified in advance.